Dedicated Support — DivanBeds
We’re Here to Help
At DivanBeds, excellent support is just as important as great products. Whether you have a question about your order, delivery, returns, or just need advice, our team is ready to assist.
Opening Hours & Contact Details
| Channel | Hours | Contact Information |
|---|---|---|
| Phone / Call | Mon–Fri: 10 am – 5 pm Sat: 10 am – 4 pm | 0203 826 4430 |
| Same hours (but we monitor outside these too) | info@divanbeds.co.uk |
We aim to respond to all emails within 24 hours during business days.
What We Can Help With
We provide support for:
Order inquiries and updates
Product questions (sizes, materials, features)
Delivery, installation, tracking
Returns, exchanges, refunds
Payment & billing support
Warranty & repair questions
Anything else you need — just ask!
How to Reach Us
By phone:
Call us at 0203 826 4430 during opening hours. If we miss your call, leave a voicemail and we’ll get back to you as soon as we can.
By email:
Send us a message anytime at info@divanbeds.co.uk. Please include your order number (if applicable) so we can help more quickly.
Closing & Contact Assurance
Closing & Contact Assurance
“Thank you for choosing DivanBeds. If you ever need assistance, our team is ready to help — simply reach out and we’ll support you every step of the way.”
Why Choose Divan Beds ?
Free Deliveery To Your Bedroom
Our 2-man team delivers your bed or mattress directly to your room.
Old Mattress Removal
We also collect and remove your old mattress during the delivery.
Factory Direct Prices
Shop beds and mattresses at unbeatable factory direct prices today.
2 Years
Warranty
We back every purchase with a reliable 2-year manufacturer’s warranty.
100% Secure Payment
We guarantee 100% secure payment on every order you place.
Dedicated support
Dedicated support ensures a smooth shopping and delivery experience for you.