1. Protecting Your Information

When processing your order, we may use the information you provide along with details we already hold or receive from trusted third parties (such as payment providers like Barclaycard) to confirm your identity and prevent fraud.

Barclaycard may check the details we disclose against secure databases (both public and private) and may keep a record of that check. This process helps protect both you and us from fraudulent activity. Barclaycard may also retain this information and use it in the future to help other businesses verify identities.

2. How We Use Your Data

We collect and use your information to:

• ✅ Process your orders and payments securely.

• ✅ Deliver your products to the room of your choice.

• ✅ Provide customer service and aftercare.

• ✅ Improve your shopping experience on DivanBeds.co.uk.

• ✅ Keep you updated with offers, promotions, and product information (only if you have opted in to receive marketing).

3. Data Security & Storage

Your personal information is stored securely and only accessed by authorised staff. We use industry-standard safeguards to protect your data from unauthorised access, loss, or misuse.

4. No Selling or Trading of Data

We respect your privacy. Divan Beds will never sell, trade, or rent your personal information to third parties for marketing purposes.

5. Cookies & Analytics

Our website uses cookies and analytics tools to improve functionality, personalise your shopping experience, and understand how customers use our site. You can manage cookie settings at any time through your browser.

6. Your Rights (GDPR Compliance)

Under the UK General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal data (where applicable).

• Opt out of marketing communications at any time.